PRODUCTIVITY SOFTWARE EVALUATION: Lucidchart

 

PRODUCTIVITY SOFTWARE EVALUATION RUBRIC

Evaluate the productivity software by rating the features. Give a score that best reflects your opinion and record the total.

Software: Lucidchart

Description: Productivity software;

Vendor: Lucid Software Inc

Note on Use: Lucidchart is the intelligent diagramming application that brings teams together to make better decisions and build the future.

Name of Participant:  Andrew Bourne

TOTAL:  41

EVALUATION CRITERIA

Software Feature	1 Poor	2 Below Average	3 Average	4 Above Average	5 Excellent	Score
Documentation	Documentation is excessively technical and/or difficult to follow	Documentation is generally understandable but not very user friendly	Documentation is user friendly and reasonably easy to follow	Clear documentary that is logical and easy to follow	Very clear, user friendly documentation that leaves no questions	4
Technical Support	No toll free telephone or online support available	No local support or online support. Phone support available for an hourly rate	Local support and phone support available for moderate fee. Limited online support	Local tech help is available for a few hours per day, no-charge phone support. Online support is available	Local help and to free phone support readily available at no charge. 24 hours online support	5
Multiple Users	Cannot be used by more than one user	Unable by multiple users if per-user licensing is purchased	Payment of a relatively small fee allows multiple users	No additional fee but allows addition of up to 0 users	Comes with permission for multiple users	5
Help Features	Few or no help feature available	Clicking a Help button provide on-screen assistance that is general and does not address the problem	Help button is context sensitive and provides clear help	Highlighting and clicking area of difficulty brings up a related Help feature.	Highlighting and clicking area of difficulty brings up a related Help feature. Online chat available	3
Tutorials	No tutorials provided	Tutorials may be ordered for free	Limited tutorial provided online	Online tutorials provided	Extensive online and video tutorials provided	4
Administrative Features	Lacks some of commonly included basic features	Only basic features are included	Basic features and additional features are included	Includes most of the features desired	Comprehensive features included	3
Multiple Platforms	Works on only one operating system	Although purchased for one platform, versions for other platforms may be purchased	Programs will run on multiple  operating systems; features may vary with platforms	Maybe be used on other platform; features similar but not identical	May be used on many platform with consistent features across platforms	4
Conversion/Import/Export Features	No provision for conversion between software	Cannot be imported or exported other programs but can be converted into a few of the more popular formats	Can be converted, imported, or exported into programs by major vendors	Easily converted in common formats, maintains most of format features	Fully compatible via conversion; import and export with al vendors	3
All Needed Applications (if a suite or integrated Software)	Missing many applications that are needed	Some needed applications missing from package	Most of the expected applications are included and compatible with each other	All basic applications included and fully integrated	Includes application beyond those needed; fully integrated within suite and compatible with other vendor software	3
Hardware Compatibility	Requires upgrades for some hardware to work on all machines	Requires limited upgrades to some machines	Will work on most machines without upgrades	Works acceptably on all machines without upgrades	Maximum performance with no hardware upgrades required on any machine	4
Cost	Expensive when compared to other vendors	Cost is relatively high when compared to other vendors	Average cost	Reasonably priced; includes some discounts	Special pricing for educational users	3

Extracted from myeducation kit- Teaching and Learning with Technology